Frequently asked questions

Click on a question to view the answer.

  1. What wood species do you use in your furniture?
  2. What causes wood to crack?
  3. Are your products preassembled for shipping?
  4. What type of packaging do you use for shipping?
  5. How should I maintain my Cedar Looks furniture?
  6. How long have you been making furniture?
  7. Can all Cedar Looks products be used outdoors?
  8. Where can I buy Cedar Looks products?
  9. How can I become a Cedar Looks dealer?
  10. What warranty do you offer on your products?
  11. Do you ship overseas?

1. What wood species do you use in your furniture?

All our furniture is made of white cedar (Thuja occidentalis), a species renowned for its beauty, durability, and natural resistance to rot and insects. Chemical preservatives are therefore unnecessary to increase its longevity.

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2. What causes wood to crack?

All log furniture may naturally develop cracks as the wood dries. However, these cracks are superficial and in no way affect the wood’s strength, as they never extend into the heartwood. This phenomenon merely enhances the unique beauty of your furniture.

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3. Are your products preassembled for shipping?

Most Cedar Looks products are shipped unassembled. However, the bulk of their components are preassembled and a detailed assembly guide is included with each product to facilitate assembly. The few pieces of furniture that are preassembled are listed as such in their technical description.

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4. What type of packaging do you use for shipping?

Cedar Looks products are shipped in cardboard boxes or, in certain cases, plastic film. They all feature UPC bar codes.

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5. How should I maintain my Cedar Looks furniture?

Click here for maintenance information.

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6. How long have you been making furniture?

Mobilier Rustique, the maker of Cedar Looks products, has been building furniture since 1969. Our family-owned business employs over 100 people and uses cutting-edge technology. We base our development on raw materials—white cedar—which we harvest ourselves to guarantee the quality of our products from the forest to your home.

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7. Can all Cedar Looks products be used outdoors?

Yes. Thanks to white cedar’s natural durability, all Cedar Looks products can be used both indoors and out.

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8. Where can I buy Cedar Looks products?

As the maker of Cedar Looks products, unfortunately we do not sell directly to the public. Contact us for the dealer nearest you.

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9. How can I become a Cedar Looks dealer?

Click here to contact us today. We will be happy do provide you with all the information you need.

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10. What warranty do you offer on your products?

A one-year manufacturer’s warranty is available through your dealer with proof of purchase. Shipping or handling fees may apply. Contact your dealer for warranty information.

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11. Do you ship overseas?

Yes, we have points-of-sale worldwide. However, we are always looking for new dealers. Click here if you’re interested in becoming a Cedar Looks dealer.

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